INVESTOR CHARTER

The Investor Charters will help to ensure that all investors have access to clear and concise information about their rights and responsibilities.

INVESTOR GRIEVANCES

Investor Services Cell of the Exchange deals with the complaints of investors against the Trading Members of the Exchange, or against the listed companies.

CLIENT COLLATERAL DETAILS

Viewing the collateral data on NSCCL>Resources> Client collateral details> 

ATTENTION INVESTORS

“Prevent Unauthorised Transactions in your account –> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day ………. Issued in the interest of investors”

“KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.”

“Prevent Unauthorized Transactions in your demat account –> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day………………….issued in the interest of investors.”

“No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account.”

“As required under circular # SEBI/MRD/SE/Cir-42/2003 dated November 19, 2003 issued by the Securities and Exchange Board of India; we hereby disclose that in addition to Client base Business, we are also doing Proprietary Trading”

SECURITIES AS MARGIN BY WAY OF PLEDGE

  • Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w. e. f. September 1, 2020.
  • Update your mobile number and email id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  • Pay 20% upfront margin of the transaction value to trade in cash market segment.
  • Investors may please refer to the Exchanges’ Frequently Asked Questions (FAQs) issued vide NSE circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and BSE notice no. 20200731-7 dated July 31, 2020 and 20200831-45 dated August 31, 2020 and other guidelines issued from time-to-time in this regard.
  • Check your Securities / Mutual Fund/Bonds in the consolidated account statement issued by NSDL/CDSL.

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